Privacy Policy

At KP Pawn and Sales, your privacy is a priority. This privacy policy outlines how we collect, use, and protect your personal information when you interact with us, whether online or in our stores. By using our services, you agree to the practices described in this policy. This is in compliance with Colorado Revised Statute (CRS) 12-56-103 and the local and county municipal codes of all our three locations.

1. Information We Collect

1.1 Personal Information: We may collect personal information such as your name, contact details, payment information, and identification when you engage in transactions with us, including purchasing, pawning, or selling items.

1.2 Automatically Collected Information: When you visit our website, we may collect information automatically, such as your IP address, browser type, access times, and the pages you visited on our site.

1.3 Cookies: Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

2. How We Use Your Information

2.1 To Process Transactions: We use your personal information to process transactions, including purchases, pawn agreements, and sales. This includes verifying your identity, processing payments, and delivering products or services.

2.2 To Improve Our Services: We may use your information to improve our products, services, and customer experience. This may include analyzing customer preferences, trends, and feedback.

2.3 To Communicate with You: We may use your contact information to send you important updates, notifications, promotional materials, and other communications relevant to your interests.

2.4 To Comply with Legal Obligations: We may use and disclose your information as required by law, such as for compliance with legal and regulatory requirements, or in response to legal requests signed by a Judge.

3. How We Protect Your Information

3.1 Security Measures: We implement various security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption, secure servers, and other technological safeguards.

3.2 Access Control: Access to your personal information is restricted to employees and service providers who need it to perform their job functions and who are bound by confidentiality obligations.

4. Sharing Your Information

4.1 Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in providing our services, such as payment processors, IT service providers, and shipping companies. These providers are required to protect your information and use it only for the purposes specified by us.

4.2 Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as court orders, subpoenas, or other legal processes signed by a Judge.

4.3 Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction. We will ensure that the new owner honors the commitments we have made in this privacy policy.

5. Your Rights

5.1 Access and Correction: You have the right to access the personal information we hold about you and to request corrections if the information is inaccurate or incomplete.

5.2 Opt-Out: You can opt-out of receiving promotional communications from us at any time by following the instructions in the communication or contacting us directly.

5.3 Data Deletion: You can request that we delete your personal information, subject to certain legal or contractual obligations that may require us to retain your information.

6. Changes to This Privacy Policy

6.1 Updates: We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and indicating the date of the latest revision.

7. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:

Ignacio Location: 640 Goddard Ave, Igancio, CO 81137
Durango Location: 495 E College Drive, Durango, CO 81301
Cortez Location: 24099 Rd G.2, Cortez, CO 81321

By using our services, you acknowledge that you have read, understood, and agree to this privacy policy.